TELUS Communications Inc – Pre-Paid Charges

Klein Lawyers has filed a class action lawsuit against TELUS Communications Inc on behalf of former customers, excluding business customers, who between January 6, 2016, and October 1, 2018 (the class period), cancelled their wireless service agreements with TELUS. The suit was filed on October 1, 2018, by representative plaintiff Marjorie Nelson. The class action was certified for Ontario under WSAA and a motion has been brought to add claims from Quebec, Manitoba and Newfoundland and Labrador.

Ms. Nelson alleges that class members are entitled to a pro-rated refund because they were overcharged contrary to the Ontario Wireless Services Agreements Act, and comparable consumer protection statutes in other provinces.

You can also find more information about this class action:

• Statement of Claim
• Court Decisions:
  • 2021 ONCA 751 (CanLII) | Nelson v. TELUS Communications Inc. | CanLII
  • 2021 ONSC 22 (CanLII) | Nelson v. Telus Communications Inc. (Part 1) | CanLII
  • 2021 ONSC 23 (CanLII) | Nelson v. Telus Communications Inc. (Part 2) | CanLII
  • 2021 ONSC 24 (CanLII) | Nelson v. Telus Communications Inc. (Part 3) | CanLII